Xerox Managed Print Service

Some networked printers in the College are part of Xerox Managed Print Service.  The following criteria must be met for printers to be enrolled in the service:

  • Printer must be on the college’s network with a route-able IP address
  • The printer’s manufacturer must still be supporting the printer with toner and maintenance kits

The service provides all toner for the printer, shipped centrally to and installed by the IT Service Desk.  It also provides maintenance kits when the printer indicates it needs one, also installed by the IT Service Desk.  Spent toner cartridges are recycled.  If the printer breaks down and is repairable, Xerox will dispatch a printer technician within 24-hours Monday-Friday to repair the printer.  If the printer is beyond end-of-life or breaks in a fashion that is deemed un-repairable by Xerox, the owning department is responsible for replacing the printer with a model of their choice (which can then be added to the Xerox Managed Print Service).

Xerox collects printer image counts on a monthly basis and submits a bill to the College.  Charges are distributed through a pre-arranged DAFIS account code (one account code per managed printer).

The cost for this service is $0.015 per black-and-white page side and $0.13 per color page side.

Please note that recently purchased large Xerox-brand copier/scanner/printers in the College are under a separate maintenance contract, which has different costs and processes.

If you have a printer that you would like to add to the service, please send email to coeithelp@ucdavis.edu.

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